We have added the ability to choose between male or a female voice in Play text actions.
Additionally you can select one of the 6 language options as well for play text. The language options are
- English with an American accent
- English with a British accent
By default all the existing play text options will be set with male voice and ‘English with an american accent’. So effectively there will be no difference in the experience for the callers even if you choose not to use this feature.
Here is the screenshot of the feature in action in the settings page.
The feature is also available in the advance settings page where you can configure ‘after hours announcement’ and ‘announcement to caller after timeout’.